News & Events
residential conservation improvement program (CIP)
Now Available: Rebates for Residential Customers who
implement energy savings program and reduce utility costs.
Provided by Energy Management Solutions, Inc.
Click HERE for more information on the Residential
CIP
2012 Consumer Confidence Water Report - Click HERE
Customer Notice - Fuel Assistance Information
If you receive Fuel
Assistance, there are some things you need to keep in mind when receiving
your utility bill each month from the Virginia Public Utility:
1)
Fuel Assistance can ONLY be used to pay heat and/or a portion of your
electric bills.
2) Fuel Assistance does not pay for water, sewer, garbage, taxes, notice, or
penalty charges.
3) You are responsible for paying ALL charges on your utility bill by the
due date each month that are not covered by Fuel Assistance
Fuel Assistance comes to the Virginia Public Utility in monthly payments.
You are notified of this when you are awarded Fuel Assistance. If the
Fuel Assistance payment received at VPU doe not cover your heat and/or
electric bills in full you are responsible for paying the remainder by the
due date on your monthly bill
Remember your Fuel Assistance may reach us by a date other that the date you
show on your award letter from the Fuel Assistance Program. To avoid
late penalties be sure to verify when your Fuel Assistance payment has been
received at our office.
If you can't pay your bills in full each month, talk to someone in
the Utility office.
You can be disconnected during the Cold Weather Season (October 15 through April 15 of the year) even if you receive Fuel Assistance. You can set up Payment Arrangements to pay along with any Fuel Assistance you receive. It is your responsibility to contact the Virginia Utility to set up Payment Arrangements.
If you have any questions please call Jeff at 748-2113
Commercial conservation improvement program (CIP)
Now Available: Financial Assistance for Commercial,
Industrial, Multi Family Housing and Community Organizations to
implement energy savings program and reduce utility costs.
Provided by Energy Management Solutions, Inc.
Click HERE for more information on the Residential
CIP
