Other fees and assessments exist for services provided. A full list of other fees and assessments can be obtained at the Utility business office.
Services provided that have a fee or assessment charge will be explained to the customer prior to that service being performed.
Delinquency And Reconnection Charges
Any bill unpaid after the due date shall be considered delinquent and service subject to disconnection in accordance with Department policies. Copies of the current disconnection policy are available at the Utility office. Under certain conditions, payment plans may be established in order to avoid disconnection. Once disconnection for nonpayment occurs, reconnection fees become applicable in accordance with the fees and services schedule in effect. All reconnection fees are payable prior to reconnection of services.
All applicable sales taxes apply.
Should you require any further information regarding these rates and how they apply to your utility service, please contact our business office.
NSF Check Charges
Current fees will be charged for any check returned for insufficient funds. The bill will then be considered delinquent and subject to disconnection.
Service taken under the rate schedules shall not be resold or used for standby electric service.
Use of electric services that cause disturbances of the electric distribution system and interference with service to other customers is not allowed.
Adherence to Codes and Rules
Wiring, electrical installation, equipment, and plumbing service must be in accordance with applicable codes and the rules of the Virginia Department of Public Utilities and the State of Minnesota. The Utility reserves the right to refuse service to customers not in compliance with this provision.
The Utility is not responsible for inspection on compliance with the various codes and assumes no responsibility for injuries or damage caused by code violations.
Steam, water, gas, and underground electric services are protected by easements. Any obstruction, landscaping, fences, etc., is to be removed and replaced by the customer if repairs are necessary on these services. Details are available by contacting the Department’s business office.
Access must be provided to read and service meters.